On-site chat link — Mediator

On-site chat link

A public URL you share; anyone with the link can send messages to you and the AI mediator handles them. No account needed on the other side.

The on-site chat is Mediator's simplest platform. You configure a "virtual contact" here in the app; you get a URL like https://mediacio.duckdns.org/chat/<uuid>; you share the URL with whoever should be able to reach you.

What it looks like

Whoever opens the link sees a chat window branded with your name. They type; the AI mediator (configured with a system prompt of your choosing) replies. If the AI decides to mark a message or wait for you before responding, they see the state instead of a reply. You see the same conversation live in the admin panel.

Setup steps

  1. Go to Settings → On-site chat and click Create a new link.
  2. Give it a label (visible only to you) and optionally an email address to send the link to.
  3. Copy the generated URL and share it however you like — email, SMS, printed on a business card.

When to use it

  • People without WhatsApp / Facebook (or people whose phone number you don't have).
  • Public-facing "contact me" pages.
  • Testing your mediator prompts with a friendly stranger before pointing your real WhatsApp at them.

Known limits

  • No file attachments other than images.
  • No end-to-end encryption — the link's traffic is only TLS to your server. Anyone who guesses the UUID could join the conversation; treat the URL like a secret.
  • Sessions are cookie-based, so a user's chat history is scoped to the browser they used.